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1. Q: Where is your HQ office and factory?
A: Our HQ office and factory are both in city of Shenzhen, China.
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2. Q: Do you have any social media account?
A: Of course! Until now we only have Instagram and the ID is hyppe_eu. We also will have Facebook and Twitter very soon.
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3. Q: If coming across after-sales service problem, how to contact you?
A: You are welcome to send email to us directly, and the email address is sales@hyppebrand.com
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4. Q: How could I become your wholesaler?
A: Please contact us by email sales@hyppebrand.com
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5. Q: What are the Hyppe warranty and return policy?
A: Please contact the retailer where your device was purchased, and provide your original purchase receipt.
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6. Q:How could I get some promotion support?
A:You could contact us by email marketing@hyppebrand.com
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7. Q:Besides disposable device, do you have other kinds of e-cigarettes?
A:Yes, later we will launch rechangeable e-cigarette.
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8. Q: What is the minimum age to purchase Hyppe products?
A:You must be of legal smoking age in your state / country to purchase e-cigarette.
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9. Q: How to know when Hyppe product Is empty?
A:YWhen you cannot puff out anything, it is empty. But the last draw will not taste burnt at all, as our Hyppe product is consistent from beginning to end.
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10. Q: Is there anything special about Hyppe product's flavor?
A:With simply 1 draw, Hyppe product would be right up in your alley. Hyppe product has uncomparable flavor among other disposables e-cigarette sticks in the market. Every puff would give you a solid throat hit, deep satisfaction, which is as awesome as your morning sip.